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BELROSE TUTORING ACADEMY -

CANCELLATION POLICY

1. This Policy is designed to limit regular cancellations of tutoring sessions, as well as to ensure respect and fairness between students and tutors. 

 

2. There is no charge if the lesson is cancelled with more than 24 hours notice. However, if unable to attend a scheduled tutoring session, parents/guardians must: 

      a) Provide notice to their tutor of their unavailability no later than 24 hours prior to the scheduled lesson. 
 

      b) If their tutor is not able to be contacted, or is unavailable in any way, provide notice to Belrose Tutoring Academy    directly to notify them of the student’s unavailability no later than 24 hours prior to the scheduled lesson. The best way to do this is via email or through the cancellation feature in the email reminders.

 

3. All cancellations that occur within an hour of the scheduled lesson time will incur the full cost of the lesson. All students will receive one free cancellation within 24 hours (but no less than 1 hour) of the scheduled tutoring session, per each academic term, to account for unforeseen circumstances. 

 

4. By failing to provide adequate notice as described above, Belrose Tutoring Academy reserves the right to charge the client the full fee for the scheduled lesson. 

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Pay As You Go Tutoring
 with BTA 

Years 3 - 10
$75/hour i
ncl. GST

Years 11 & 12
$
90/hour incl. GST

Benefits 
 

  • Qualified BTA tutor who has undergone BTA's thorough training & induction program

  • Same tutor each week

  • Same location each week

  • No lock-in contracts 

  • Lessons in any of our academies, your home or online 

  • Same time and day each week (as best as possible) 

  • Access to the BTA Library for hardcopy and digital textbooks and resources

  • Set up auto-pay via credit card or debit card and enjoy fuss-free payments 

  • Set up auto-pay via direct debit – No processing fee

  • Access to customer portal to track invoices and payment history

  • Secure payments via Pinch, credit card or bank transfer

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100% Satisfaction Guarantee

 

 If you're not 100% happy with your lesson, we will not charge you.

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FOR Term 1, 2023 
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